Home/Repair shop software PNG

Dealership / Service & Repair Center

Service & repair center software for PNG

Phone, appliance, computer and equipment repairers take items in all day and lose time when the paperwork is a notebook. Check the item in at the counter, print the customer a docket, track the repair as a workshop job and invoice it at collection, all in one system. PNG repairers price parts and labour in kina, with GST at 10% on the invoice at collection.

Start 7-day free trial AU$ pricing

Ready for PNG Kina books · GST 10% Ask AI on every module 100% cloud

Also for Fiji NZ Australia

What it does

From the counter to collection

Built on the same unit, workshop and warranty engine as the Dealership module, with a fast walk-in check-in on top.

Service check-in

Customer, item, reported fault, accessories received, condition notes and an estimated ready date in one screen.

Printed docket

A customer docket on 80mm thermal paper or A4, printed the moment the item is checked in.

Serial, IMEI or chassis

Choose the label your business uses; every screen and document follows it.

Repair job

Labour and parts on the job, each line charged to the customer, warranty or internal.

Warranty lookup

Warranty status shows automatically at check-in from the item's record.

Service history

Every repair on every item, searchable by serial or IMEI, for warranty and repeat customers.

Phone & tablet repair Computer repair Appliance repair Air-con & refrigeration service Generator & equipment service Small engine & bike repair

Local

Repair centers in PNG

Parts and labour priced in kina, with GST at 10% on the invoice at collection.
Tax invoices in kina with GST at 10%, plus a GST Monitoring switch in Company Settings that stays off until the IRC's system goes live.
The docket is a non-fiscal customer copy; the invoice is raised when the customer collects.
Parts used on repairs come off stock automatically, so reorders are right.

Papua New Guinea at a glance

Currency: Kina (PGK) for your own books
Tax: GST 10%, editable
Labels: TIN, SWT, Superannuation, IRC
GST Monitoring: switch ready, off until the IRC goes live
Subscription: billed in AU$, from AU$30/month

How it works

Up and running in five steps

Check inCustomer, item, fault, accessories.

Print the docketThermal or A4 customer copy.

RepairLabour and parts on the job.

ReadyStatus updated for the counter.

Collect & invoiceInvoice at pickup; history saved.

Ask AI

Ask in plain words, get the report

Every module of e-Business ERP ships with Ask AI. Ask in plain words and get the answer, table, Excel or PDF from your live data, with your own permissions:

“Which repairs have been waiting more than 7 days?”

“Repair revenue by technician this month”

“Which items came back within 30 days of a repair?”

“Which parts did we use most this quarter?”

How it compares

e-Business repair center vs notebook & receipt book

What matters	Notebook & receipt book	e-Business repair center
Customer docket	Handwritten	Printed
Warranty check at the counter	Ask the customer	Automatic
Parts deducted from stock	No	Yes
Service history by serial / IMEI	No	Yes
Invoice & accounts	Separate	Built in

Why e-Business

Why businesses in PNG choose e-Business

Fast counter check-in with a printed docket.
No lost jobs: every item has a status.
Warranty and history by serial or IMEI.
Stock, invoicing and accounts built in.

Try it free for 7 days

AU$79 /month Business plan

Add Dealership / Service & Repair Center to the Business plan (AU$79/month, billed in AU$) or above. The add-on price in your currency is on the pricing page, and it is open in every 7-day trial.

Start free trial See every plan in AU$ →

FAQ

Repair shop software in PNG: common questions

What does the customer get at check-in?

A printed docket on 80mm thermal paper or A4 with the docket number, item, reported fault, accessories received and estimated ready date.

Is the docket a tax invoice?

No. The docket is a non-fiscal customer copy. The invoice is raised at collection through your normal invoicing.

Do I have to set up every item first?

No. Quick-add the item at check-in with make, model and serial or IMEI. It keeps its service history from then on.

Can I use it for vehicles and machinery too?

Yes. It is the same module as Dealership software, so the same workspace can run vehicle sales, a workshop and a walk-in repair counter.

Can I use the Service & Repair Center in Papua New Guinea?

Yes. Choose Papua New Guinea at signup and the workspace is set up for PNG: kina as your home currency, GST at 10% and PNG labels such as TIN, SWT and Superannuation. The Service & Repair Center works in that workspace, and your subscription is billed in AU$.

How much does the Service & Repair Center cost in Papua New Guinea?