Home/Repair shop software Australia

Dealership / Service & Repair Center

Service & repair center software for Australia

Phone, appliance, computer and equipment repairers take items in all day and lose time when the paperwork is a notebook. Check the item in at the counter, print the customer a docket, track the repair as a workshop job and invoice it at collection, all in one system. Australian repairers look up warranty in a second and invoice parts and labour with GST at 10% when the customer collects.

Start 7-day free trial AU$ pricing

Built for Australia & the Pacific GST 10% tax invoices Ask AI on every module 100% cloud

Also for Fiji PNG NZ

What it does

From the counter to collection

Built on the same unit, workshop and warranty engine as the Dealership module, with a fast walk-in check-in on top.

Service check-in

Customer, item, reported fault, accessories received, condition notes and an estimated ready date in one screen.

Printed docket

A customer docket on 80mm thermal paper or A4, printed the moment the item is checked in.

Serial, IMEI or chassis

Choose the label your business uses; every screen and document follows it.

Repair job

Labour and parts on the job, each line charged to the customer, warranty or internal.

Warranty lookup

Warranty status shows automatically at check-in from the item's record.

Service history

Every repair on every item, searchable by serial or IMEI, for warranty and repeat customers.

Phone & tablet repair Computer repair Appliance repair Air-con & refrigeration service Generator & equipment service Small engine & bike repair

Local

Repair centers in Australia

Parts and labour priced in Australian dollars, with GST at 10% on the invoice at collection.
Tax invoices with GST at 10%, and GST totals in your reports. No fiscal device is needed in Australia.
The docket is a non-fiscal customer copy; the invoice is raised when the customer collects.
Parts used on repairs come off stock automatically, so reorders are right.

Australia at a glance

Currency: Australian dollars (AUD)
Tax: GST 10%, editable
Fiscal device: not required in Australia
Plans: billed in AU$, from AU$30/month
Support: Live chat and free browser call

How it works

Up and running in five steps

Check inCustomer, item, fault, accessories.

Print the docketThermal or A4 customer copy.

RepairLabour and parts on the job.

ReadyStatus updated for the counter.

Collect & invoiceInvoice at pickup; history saved.

Ask AI

Ask in plain words, get the report

Every module of e-Business ERP ships with Ask AI. Ask in plain words and get the answer, table, Excel or PDF from your live data, with your own permissions:

“Which repairs have been waiting more than 7 days?”

“Repair revenue by technician this month”

“Which items came back within 30 days of a repair?”

“Which parts did we use most this quarter?”

How it compares

e-Business repair center vs notebook & receipt book

What matters	Notebook & receipt book	e-Business repair center
Customer docket	Handwritten	Printed
Warranty check at the counter	Ask the customer	Automatic
Parts deducted from stock	No	Yes
Service history by serial / IMEI	No	Yes
Invoice & accounts	Separate	Built in

Why e-Business

Why businesses in Australia choose e-Business

Fast counter check-in with a printed docket.
No lost jobs: every item has a status.
Warranty and history by serial or IMEI.
Stock, invoicing and accounts built in.

Try it free for 7 days

AU$79 /month Business plan

Add Dealership / Service & Repair Center to the Business plan (AU$79/month) or above. The add-on price in your currency is on the pricing page, and it is open in every 7-day trial.

Start free trial See every plan in AU$ →

FAQ

Repair shop software in Australia: common questions

What does the customer get at check-in?

A printed docket on 80mm thermal paper or A4 with the docket number, item, reported fault, accessories received and estimated ready date.

Is the docket a tax invoice?

No. The docket is a non-fiscal customer copy. The invoice is raised at collection through your normal invoicing.

Do I have to set up every item first?

No. Quick-add the item at check-in with make, model and serial or IMEI. It keeps its service history from then on.

Can I use it for vehicles and machinery too?

Yes. It is the same module as Dealership software, so the same workspace can run vehicle sales, a workshop and a walk-in repair counter.

Can I use the Service & Repair Center in Australia?

Yes. Choose Australia at signup, set Australian dollars and GST at 10% in Company Settings, and your subscription is billed in AU$. The Service & Repair Center runs on the same cloud platform used across the Pacific.

How much does the Service & Repair Center cost in Australia?